COINDU | Sustainability Report 2023

Social Dimension Hazard identification, risk assessment, and incident investigation The Health and Safety Management System certified according to ISO 45001, assures that the processes necessary for the Health and safety system are established, implemented and maintained. As presented in this report, Management Processes includes a Quality, Environment, Energy (where applicable), Health and Safety Manage- ment System (QEHSMS) process. This process is supported by several documented procedures such as: • Identification of hazards and assessment of risks • Risks and opportunities • Incident, non-compliance and corrective action Occupational health services Occupational Health aims to prevent occupational risks and protect and promote the health of workers. Thus, Occupational Health seeks to ensure healthy work environments by reducing exposure to risk factors and promoting high levels of comfort, health, and physical, mental, and social well-being for all workers. The field of Occupational Health is very broad and therefore requires interdisciplinary collaboration among specialized professionals (e.g., Occupational Medicine, Occupational Safety, Nursing, Ergonomics, Psychology, among others). Consequently, it involves a matrix of complementary knowledge and skills that converge into two main aspects: “Occupational Health” and “Occupational Safety”. Due to the complexity inherent in occupational risk situations, which involve the worker, working conditions, and the activity performed, the participa- tion of various disciplines and a holistic and integrated approach in the risk diagnosis, assessment, and management process is required. This approach should be tailored to each situation and worker. GRI 403-2 GRI 403-3 114